We’re Still Here For You
Simple, Confidential Telemedicine
Telemedicine is a doctor’s appointment, just over secure video chat instead of in person.
We use Doxy.me to provide HIPAA-compliant telemedicine. It runs on all major browsers and platforms. No software download is necessary.
- Read our general Tips For A Better Appointment (below).
- Test your connection and get specific tips for your device.
- Click on your doctor's name: Dr Rush or Dr Voss.
Tips For a Better Appointment
1. Internet
Cell signals (Android phones are particularly problematic) and hotspots typically do not provide sufficient bandwidth for encrypted audio and video.
A computer with WiFi or Ethernet is strongly suggested.
2. Video
Please use a laptop or tablet.
Small cell phone screens will not give you a good view.
If you must use a phone, please mount or set it on something. If you move it around then your doc might get motion sick!
3. Audio
Earbuds or headphones will give you better sound quality.
They also frequently include microphones which are better than that built into your computer.
4. Software
Update your browser to the latest version.
Quit unnecessary applications to maximize connectivity and free up memory.
Consider restarting your device.
5. Test Your Connection
Click below to test your computer's video, audio, internet connection, and software ahead of your appointment.
6. Low Contrast Background = Less Video ‘Noise’
We want to see you.
Your computer will compress the video it sends. If your background has bright colors, patterns, or movement then your computer will ‘assume’ that part of your video is more important or interesting, so your own picture will be of lower quality.
7. Quiet Environment
We want to hear you.
Background noise—television, music, dishwasher, other people talking—will make you harder to hear.