Regarding MPC Closure and Your Pain Pump

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Dear MPC Intrathecal Pump Patients,

We understand that the news about MPC closing may be concerning. You may be worried about what this means for your healthcare.

We’re Here to Help:

While accommodating so many patients at once will have its hurdles, we’re committed to providing you with smooth care. Don’t hesitate to ask questions! 

About Your Pump:

• We only manage Medtronic pumps. If you have a different brand, you can either:
  • Contact the manufacturer for a compatible physician list.
  • Ask us for a referral to a surgeon for a Medtronic pump replacement.
• In the meantime, we may be able to assist with refills depending on your pump type. However, we can only troubleshoot or reprogram a Medtronic pump.

Insurance and Appointments:

• We accept most major insurances.
• We’ll prioritize scheduling your first appointment, though it may be briefer than ideal. Longer appointments for in-depth discussions will follow.
• If your pump refill alarm is imminent, we’ll work with Pentec nurses (who handle refills) to ensure your pump is filled. Non-pump medications require a first appointment.

Open Communication and Shared Decisions:

• We may have different philosophies on pain management, and that’s okay! Your successful pain plan is important. 
• We'll work with you to find a plan that works for both of us. 
• If we can’t find a plan on which we agree, that’s still okay! We know that it can take a long time to get an appointment with another physician, and we're happy to work with you until then.

Next Steps:

• Please send your latest pump telemetry data ASAP (photo, email, fax). We’ll need more detailed records later.

Challenges are ahead, but together, we’ll ensure a smooth transition for your pain management care.

Sincerely,

A.J.Rush, MD and Lisa Voss, DO